placeholderReservations must be made via CityUHK(DG) Library's system. The requester can collect the access card at the Song Lake Library's service counter with his/her campus card.

placeholderAfter successful reservation, user must collect their card within 3 working days at the library service desk. Reservation will be cancelled automatically if the requester did not collect the access card on time.

placeholderThe access card is valid for 7 days, starting from the date of collection. Failure to return the card on time may result in future reservation privileges.

placeholderDue to the limited number of access cards, each person can only reserve one card at a time.

placeholderUsers can enter the CityUHK library and use library materials with a valid access card during library opening hours (except Revision and Examination Periods of CityUHK). Users should use the library materials according to library regulations and cooperate with librarians for inspections.

placeholderScan the barcode of the card at the library entrance. If the barcode scan fails, the security guard will direct the patron to the Circulation Counter.

placeholderAt the Circulation Counter, staff will verify the card's validity by rescanning the barcode and grant access to the patron.

placeholderThe access card holders are only allowed to use the library materials within the library and are not permitted to borrow books and use electronic resources. 

placeholderThe access card can only be used during its specified validity period, and it will become invalid upon expiration.

placeholderUpon successful registration and reservation of an access card, the card hold is granted a usage period of 7 days.

placeholderThe access cards cannot be reserved and used during examination periods of CityUHK. 

placeholderThe access card is strictly for the exclusive use of the cardholder and must not be lent to others. Any borrowing or impersonation of another person's card, upon discovery, will result in the immediate detention of the card, and the user will face consequences as stipulated by the relevant regulations.

placeholderCityUHK Library does not accept walk-in users. All users must present the access card to enter the library. The CityUHK library does not issue access cards on-site.

placeholderCardholders must report any damaged or lost cards to CityUHK(DG) Library immediately. In case of loss of the access card, borrowing privileges for both cards and books will be suspended. Users are required to go to the CityUHK Library to pay 100 HKD for a replacement card. Borrowing privileges will be restored once the new card is received by our library.