To meet the needs of our faculty and students for off-campus access to the Library’s digital resources, two methods are currently available: CARSI (CERNET Authentication and Resource Sharing Infrastructure) and WebVPN.

We highly recommend using CARSI as your primary choice. It requires no plug-ins and allows you to access subscribed electronic resources directly using your Single Sign-On (SSO) Authentication account.

I.    CARSI Access
Service Introduction: 
CARSI is a federated authentication service provided by the China Education and Research Network (CERNET). It is designed to offer university faculty and students a convenient way to access licensed electronic resources off campus. Through CARSI, you can log in with your campus unified identity account and directly use the library’s subscribed e-resources.

Target Audience:
All currently enrolled students and employed faculty/staff who hold a valid campus identity account.

Access Methods (Choose one of the following):

1.    Via the CARSI Official Website: Visit https://www.carsi.edu.cn → Click “User Login” → Select “City University of Hong Kong (Dongguan)” → Redirect to the university’s unified authentication page → Log in to access the resource list.

2.    Via WeCom: Open WeCom → Go to “Workspace” → Find and click the “CARSI Resource Sharing” (CARSI资源共享) icon → Authentication is completed automatically → Access the resources.

3.    Directly via Database Platforms: Go to the target database website → Find the “Institutional Sign In” or “CARSI Login” entrance → Select “City University of Hong Kong (Dongguan)” → Redirect to the university’s unified authentication page → Log in to use the resources normally.

Detailed Guide: Please download the attachment CARSI User Guide.

II.    WebVPN Access
1.    Service Introduction:
To meet the needs of faculty and students for off-campus access to library resources during holidays, the IT Service has set up a temporary VPN (WebVPN). There is no need to apply for the activation of the WebVPN device. For detailed usage instructions, please refer to the attachment.

Please note that the WebVPN currently supports access to the library website and SIS system only. As the device is still under configuration, occasional unavailability may occur. We appreciate your understanding.

2.    How to Use:
For detailed instructions, please download and refer to the attachment WebVPN Connection Guide.

3.    Please Note:
If you experience temporary access issues or other problems, please contact the IT Service at it.servicedesk@cityu-dg.edu.cn. 
 

Detailed Guide: Please download the attachment WebVPN Connection Guidance.docx

Electronic resources subscribed by the Library are not available to alumni at present, due to the following reasons:
1.    License constraints: Electronic resources are licensed and priced according to the size of the University’s current student and staff population. The license is restricted to currently enrolled students and active staff members only and does not cover alumni.
2.    Authentication requirement: Access to all electronic resources requires a valid 
CityUHK (DG) campus SSO account. Alumni do not hold active campus credentials and therefore cannot complete the authentication process.
3.    Concurrent user limit: Some electronic resources have a cap on the number of concurrent online users. Priority is given to current students and staff to support teaching, learning and research activities.
 

Website: https://lib.cityu-dg.edu.cn/en

Email：library@cityu-dg.edu.cn

Tel：0769-21183021（8:30-12:00、13:30-17:30）

WeChat Official Account：香港城市大学东莞图书馆

Monday - Sunday: 8:00-23:00 

During Revision and Examination Period: 8:00-1:00 

Note: The library will review its opening hours as needed.

Monday to Friday: 8:30-12:00; 13:30-22:00

Weekends: 8:30-12:00; 13:30-17:30

Public holidays: Closed

The Library offers a variety of functional spaces to meet different learning and activity needs, including: Quiet Study Zone, Innovation Zone, Immersive Study Zone, Computer Hub, Collaborative Study Zone, Quiet Study Zone, Phone Booth, Training Room, Media Centre, Creative Space, Media Theater, Music Room, Lecture Hall, New Arrivals Hall and Exhibition Hall.

Use the Library Space Booking System. For detailed instructions, please refer to the library website.

• Staff: 50 volumes, 90 days (maximum total loan period 360 days)
• Students: 50 volumes, 60 days (maximum total loan period 180 days)
• Others: 20 volumes, 60 days (maximum total loan period 120 days)

• Course Reference & Course Textbook: Faculty/Students: 1 copy, 7-day loan; No renewal/reservation permitted

A user can renew a borrowed item before it is due, and the due date will be extended by one borrowing period from the date of renewal.

However, if the loan period reaches its maximum, or if the borrowed item is on call, you cannot renew the item. Course textbooks are not for renewable.

A user can request an item if it is out on loan. A message will be sent to you when the item comes back to the library and is ready for you to pick up at the Service Desk by presenting the email. The library will keep the item at the Service Desk for a maximum of three days.

Course textbooks cannot be requested.

All open-shelf books can be recalled. Books that are recalled cannot be renewed.

When a recalled book is not due, the system automatically sends a courtesy recall notice. The user should return the book as soon as possible after using it. If the recalled book is not returned 7 days after the due date, the user's borrowing privilege will be suspended.

When a textbook is overdue, the overdue fines will be charged at a rate of 8 RMB per item per day, and the user's borrowing privilege will be suspended. The borrowing privilege will be resumed only when overdue items are returned, and the payment of fines is made.

When a textbook is overdue, the overdue fines will be charged at a rate of 8 RMB per item per day, and the user's borrowing privilege will be suspended. The borrowing privilege will be resumed only when overdue items are returned, and the payment of fines is made.

Users are expected to cherish library materials. In cases where an item is found severely damaged, including but not limited to markings on pages or missing pages, the library reserves the right to take appropriate disciplinary actions, which may include issuing a warning letter, suspending borrowing privileges, and purchasing a replacement copy of the same edition as deemed necessary.

After losing a library material, users should promptly report it to the library service desk. When the lost item is confirmed to be unrecoverable, if an identical edition (same title, same author, same publisher) or a new and authentic book acceptable by the library can be purchased, the purchased book may be returned to the library as a placement. When a new copy cannot be bought, the user has to pay for the loss, and the rate is three times the price of the lost item.

If the library material is overdue when the user reports its loss to the library service desk, the overdue fee will be calculated up to the date of the report.

Access to the library is permitted solely for the purpose of using library resources or studying. The unauthorized distribution of leaflets and posters is not allowed, and all unauthorized materials will be removed.

To protect the privacy of all staff and users, audio recording, video recording, photography, and any other form of audio-visual recording are prohibited unless expressly authorized.

The library is a public facility, and users are responsible for their personal belongings. The library is not responsible for any lost or damaged personal items.

Personal items may not be used to reserve seats by being left on tables. Books and other personal items left unused for more than 1 hour will be cleared away. All unattended food and drinks will be immediately discarded.